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OU SI VOUS LE PRÉFÉREZ, NOUS VOUS APPELONS SANS ENGAGEMENT

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Votre centre d'appels global…

Get informed without compromise
843 74 00 21
Call now for FREE


OR IF YOU PREFER IT, WE CALL YOU WITHOUT COMMITMENT

I have read and I accept the privacy policy
Your Global Call Center…

Informese ahora
(+34) 843 74 00 21 *
Llamada sin recargo GRATIS


O SI LO PREFIERE, LE LLAMAMOS SIN COMPROMISO

He leído y acepto la Política de privacidad
Su centro de llamadas global…

Informez-vous dès maintenant
(+34) 843 74 00 21 *
Appel non surtaxé


OU SI VOUS LE PRÉFÉREZ, NOUS VOUS APPELONS SANS ENGAGEMENT

J'ai lu et j'accepte la politique de confidentialité
Votre centre d'appels global…
OUR SERVICES
visit
ARRANGEMENT OF
COMMERCIAL VISITS
Thanks to the expertise of our team, we achieve qualified visits optimising he time of your commercial teams and increasing the profitability of your visits.
We will get in touch with your potential customers by phone in order to introduce your company as well as to arrange business visits.
  • You will save time and effort from your internal resources
  • You will increase sales and the amount of potential clients
  • You will increase the efficiency of your commercial resources
  • Improve the unit costs per contact or potential client.
  • Optimize customer segmentation
  • Improve the efficiency of the commercial team through qualified commercial visits.
phone
PHONE SALES & PRESENTATION
OF PROMOTIONS
Promote your products and services in an efficient manner thanks to the great experience of our telephone operators.
We work hard to introduce the info about your company to your clients in a faster and quicker way.
Our team of telemarketer experts implement calls to improve your business performance and inform your potential customers about your new offers or promotions.
  • Delegate responsibilities to expert telephone operators qualified in the sector
  • Reach a greater number of potential clients
  • Improve the impact of your commercial actions + increase your sales opportunities
  • Keep your clients informed about your promotions, news and commercial offers…
  • Implement qualified calls with previously verified data.
  • Keeping clients informed about promotions or relevant information for your company.
event-conform
CALL AND CONFIRMATION
OF ATTENDANCE TO EVENTS
We will help you with communication of your next events, as well as in the follow-up and attendance confirmation of each one of your clients
Outsourcing of the service with excellent attendance results. strengthen the recruitment of clients or attendees and encourage their participation in events.
  •  You will save time and effort from your internal resources
  • Confirm if the information has reached the correct contact.
  • Optimize resources according to the number of participants.
  • An easy and convenient way to contact the client.
  • Optimize the number of calls
  • Get to know in advance the number of participants in events and contribute to their participation.
survy
SATISFACTION
SURVEYS
We carry out surveys to all those agents that might be considered a potential client for you. We will analyze the degree of satisfaction to highlight the area of improvement and the expectations of the clients.
The start-up of an analysis system get to know the degree of satisfaction and the needs of the potential clients and therefore, offer you the best results that allow the improvement of the strategy of the company and the relationship with the client.
  • Get to know your target audience
  • Get to know your strenghts and wiknesses
  • Design strategies tailored to the market
  • Gain time and reduce efforts
  • Facilitate decision making for future marketing actions.
  • Guarantee the maximum customer´s satisfaction
  • Get to know the opinion of the clients about your company (services, products, customer service, incidents, …
database
DATABASE
UPDATING
If you have a good database that is updated and verified, you will be able to expand your client portfolio.
The update, validation and enrichment of the database will optimize contact with the potential partners and increase your customer base.
Elaborate a qualified database with verified information.
  • Segmentation of customer database and definition of prospect lists based on business objectives.
  • Possibility of obtaining specific databases.
  • Identify the qualified and responsible contact person of each prospect or client.
  • Improve the effectiveness of marketing campaigns.
  • With the obtaining of qualified data and optimization of treatment of each client file, we will contribute to the development of the sales force and future marketing actions.
  • Improve the effectiveness of telemarketing campaigns.
client
FIDELIZATION AND
RECOVERY OF CLIENTS
Expand and build the loyalty of your customer base thanks to Ibericall’s experts and teleoperators who have an extensive experience
We develop tailored solutions to retain and retain customers.
Implement solutions to improve customer retention and ensure a positive experience.

This service allows detector and establish the necessary improvements to retain the customer or former customers to your products or services.

  • You will save time and effort from your internal resources
  • Increase your visibility and notoriety towards your clients.
  • Increase your customer portfolio and repeat sales or sales opportunities.
  • Satisfy your customer expectations, build your customers’s loyalty and guarantee a positive experience.
  • Develop communication links with clients who are less strategic for the company and with which commercial visits represent a high cost.